Privacy Policy

Privacy Policy

Effective Date: 29/09/2026
Last Updated: 29/09/2026

Aim Guards Security Systems (“Aim Guards,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request our services, apply for employment, or otherwise interact with Aim Guards Security Systems.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect the following types of information:

1 Information You Provide Directly

You may provide personal information when you:

  • Submit an enquiry through our website.

  • Request a quotation or information about our services.

  • Contact us by email, telephone, or other communication channels.

  • Enter into a service agreement with us.

  • Apply for employment or a position with Aim Guards.

  • Provide information during the course of receiving our security services.

  • Subscribe to communications or request updates from us.

This information may include:

  • Full name

  • Business or organisation name

  • Residential or business address

  • Email address

  • Telephone or mobile number

  • Identification or employment information where necessary

  • Information contained in applications or enquiries

  • Information relevant to providing requested security services

  • Any other information you voluntarily provide to us

2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • General website usage information

  • Cookies and similar technologies

We use this information primarily to maintain, secure, and improve our website.

How We Use Personal Information

We may use personal information for purposes including:

  • Responding to enquiries and requests.

  • Providing quotations and information about our services.

  • Providing and managing security services.

  • Communicating with customers and prospective customers.

  • Managing contracts and business relationships.

  • Processing employment applications.

  • Managing staff, contractors, and business operations.

  • Improving our website and services.

  • Maintaining website and information security.

  • Detecting, preventing, and investigating fraud, misuse, or unlawful activity.

  • Complying with applicable legal and regulatory obligations.

  • Establishing, exercising, or defending legal rights.

  • Performing other purposes that are reasonably related to the purpose for which the information was collected.

We will seek to use personal information only for legitimate business purposes and in accordance with applicable privacy and data protection requirements.

Employment and Recruitment Information

If you apply for employment with Aim Guards Security Services, we may collect information necessary to assess your application and determine your suitability for a position.

This may include information relating to your:

  • Identity

  • Contact details

  • Education and qualifications

  • Employment history

  • References

  • Skills and experience

  • Professional licences or certifications

  • Right or eligibility to work

  • Other information reasonably required for recruitment

Where permitted or required by applicable law, additional information or checks may be requested as part of our recruitment and security-related processes.

Recruitment information will be handled for legitimate recruitment, employment, compliance, and business purposes.

Security Service Information

Because we provide security services, we may need to collect and process information relating to clients, authorised personnel, visitors, sites, incidents, access arrangements, and security operations.

Where necessary, such information may be used to:

  • Deliver contracted security services.

  • Manage access and authorised personnel.

  • Record and investigate security incidents.

  • Communicate security-related information.

  • Protect people, property, premises, and assets.

  • Meet contractual, legal, or regulatory obligations.

We will take reasonable measures to protect this information from unauthorised access or disclosure.

How We Share Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

  • Our employees and authorised personnel.

  • Clients and authorised representatives where appropriate.

  • Contractors and service providers who assist us in operating our business.

  • Website, hosting, IT, communications, or technology providers.

  • Professional advisers such as lawyers, accountants, or auditors.

  • Government authorities, regulators, courts, or law enforcement agencies where required or permitted by law.

  • Other parties where you have provided appropriate consent or where disclosure is otherwise lawful.

Where we use third-party service providers, we seek to take reasonable steps to ensure that personal information is handled appropriately.

Disclosure Required by Law

We may disclose personal information where we reasonably believe that disclosure is necessary to:

  • Comply with a legal obligation.

  • Respond to a lawful request from a government authority or law enforcement agency.

  • Protect the rights, property, or safety of Aim Guards, our clients, employees, or other persons.

  • Investigate suspected fraud, unlawful activity, or security incidents.

  • Establish, exercise, or defend legal claims.

Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against:

  • Unauthorised access.

  • Loss or misuse.

  • Unauthorised disclosure.

  • Alteration or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should also take reasonable precautions when providing personal information online, including protecting your passwords and avoiding sending sensitive information through unsecured communication channels.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide services.

  • Maintain business and customer records.

  • Meet contractual requirements.

  • Comply with legal and regulatory obligations.

  • Resolve disputes.

  • Establish or defend legal claims.

  • Maintain appropriate security and operational records.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we will take reasonable steps to securely delete, destroy, or de-identify it where appropriate.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics, preferences, and other purposes.

For more information about how we use cookies and how you can manage them, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Ask questions about how your information is collected or used.

  • Request deletion of information where legally permitted.

  • Withdraw consent where processing is based on consent.

  • Raise a concern or complaint about our handling of personal information.

Some requests may be subject to legal or contractual limitations.

To exercise a privacy right or make a privacy enquiry, please contact us using the details provided below.

Accuracy of Information

We rely on the information provided to us being accurate and up to date.

If your personal information changes, or if you believe information we hold about you is inaccurate, please contact us so that we can consider correcting or updating it.

Children’s Privacy

Our website and services are not generally directed toward children.

We do not knowingly collect personal information from children except where it is necessary and lawful to do so in connection with a legitimate business, employment, security, or legal purpose.

If you believe that a child has provided us with personal information improperly, please contact us.

International Transfers

Where appropriate, personal information may be processed or stored using service providers or technology systems located outside your country.

Where such transfers occur, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy requirements and appropriate security measures.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Aim Guards Security Systems
Email: admin@aimguardss.com.pg
Phone: +675 7930 9639
Address: Allotment 18, Section 127, PX Village, Harons’ Drive, 6 Mile, Moresby North East, NCD, Papua New Guinea.
Website: https://aimguardss.com.pg/

We will consider privacy enquiries and complaints and respond within a reasonable period, subject to applicable legal requirements.

Complaints

If you believe that Aim Guards Security Systems has not handled your personal information appropriately, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.

Where applicable, you may also have the right to lodge a complaint with the relevant privacy or regulatory authority in your jurisdiction.